Privacy Policy
Last updated: April 6, 2026
Shenzhen Dirac New Energy Technology Co., Ltd. ("Dirac", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (crazyailabs.com) and our applications (collectively, the "Services").
1. Information We Collect
Personal Information: When you subscribe to our newsletter or contact us, we may collect your name and email address.
Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
Device Information: We may collect information about the device you use to access our Services, including the device type, operating system, and unique device identifiers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Send you updates and marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Monitor and analyze usage trends to improve user experience
- Comply with legal obligations and protect our rights.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our Services (subject to confidentiality agreements)
- To comply with legal obligations, court orders, or government requests
- To protect the rights, property, or safety of Dirac, our users, or others
- In connection with a merger, acquisition, or sale of assets (with prior notice).
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access, correct, or delete your personal information
- Withdraw consent for data processing
- Object to or restrict certain data processing
- Request data portability.
To exercise these rights, please contact us at support@crazyailabs.com.
7. Cookies
We may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Services.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
9. Children's Privacy
Our Services are not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@crazyailabs.com
Shenzhen Dirac New Energy Technology Co., Ltd., Shenzhen, China